Hello! All employees of RBD Group are dedicated to serving you wholeheartedly
702 Beiyang Qing'an Science and Technology Park, No. 19 Qingyuan Road, Xin'an Street, Xinwu District, Wuxi City
BD@RBDGROUP.COM.CN

瑞彼得集团

RBDGroup

QUALITY SERVICE


QUALITY SERVICE

提供专业的质量服务




提供专业的质量服务


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702 Beiyang Qing'an Science and Technology Park, No. 19 Qingyuan Road, Xin'an Street, Xinwu District, Wuxi City



BD@RBDGROUP.COM.CN


服务流程



​SERVICE PROCESS


1、 Information Confirmation

Client Information:

Confirm the information of the client company, the quotation and payment period for the sorting task, sign the contract or task book related to the sorting task

Product information:

1. Defects

Confirm the defect information and sorting range of the product (part number, batch information, quantity information, etc.)

2. Breakpoint

Clearly define and record traceable information such as the batch that started the inspection

3. Material requisition and storage

Confirm the flow of the products to be inspected (where to collect the products and return them after inspection)

4. Work location

Confirm the work location and area, and whether there is a clear division of the work area

5. Equipment and tools

Confirm whether special tools and equipment are required for product inspection

6. Contact person

Confirm the direct contact personnel for abnormal feedback and other information during the inspection process

7. Labor protection

Confirm whether it involves high-risk environments such as chemicals and whether special labor protection equipment is required


2、 Scheme definition

Development of Work Instruction Manual (WI):

The homework methods and standards are provided by the commissioning party. After receiving the homework standards and methods provided by the commissioning party, we will convert them into our homework instructions according to the requirements to train the executing personnel and keep training records.

The homework guidebook must include, but is not limited to, the following content: defect name, defect description, and acceptable standards. Judgment methods, labeling, packaging requirements, and tools and equipment used during the inspection process.


3、 Prepare

1. Personnel preparation

Arrange daily personnel based on production capacity requirements and inspection efficiency.

2. Tool preparation

The tools and equipment required for inspection shall be provided by the client. If the client is unable or inconvenient to provide, the client shall specify the tool model, accuracy requirements, and other information

3. Training and assessment

The main training is as follows:

Identification and disposal of defects

Ø Standard Inspection Methods

Ø Identification

Product flow and related liaison personnel

assessment:

Pre job assessment: Employees receive standard training before starting work, and after the training is completed, our responsible person conducts an assessment. Only those who pass the assessment can start working

Regular assessment: For long-term projects, it is necessary to regularly assess the operators and keep training records


4、 Task Execution

After completing the assessment, the inspection task will be carried out strictly in accordance with the operation manual. The detected products will be identified according to the requirements of the operation manual and placed in the corresponding area designated by the customer based on their status. Suspected and defective products detected during the inspection process need to be confirmed with relevant personnel. After the inspection is completed, the original packaging will be restored and handed over to the corresponding personnel.


5、 Feedback and settlement

Record → Feedback → Settlement → Invoicing

Record: We will record the daily inspection data, which includes but is not limited to the following information

Part number, batch number, box number, and other information required to be recorded by the client

Inspection date, inspection quantity, defect description, defect photos, inspection hours and other information

Feedback: The next day, we will provide email feedback to the client in the form of a data report on the recorded data

Settlement: After all inspections are completed, the data will be organized and a cost confirmation report will be prepared for confirmation with the client


Invoicing: The client has no objection to the cost and will issue an invoice for the sorting fee and send it to the client


*Settlement method: 1. Long term cooperative projects are settled on a monthly basis; 2. Temporary projects will be settled after the project is completed

*Our payment term is 30 days from the date of invoice issuance